DR. INFO and ChatGPT, side by side
Category
DR. INFO Clinical evidence answer engine with citations
ChatGPT General-purpose assistant
Best used for
DR. INFO Answering a specific clinical question with a source you can open
ChatGPT Drafting, summarising, explaining, learning
Answer grounding
DR. INFO Retrieved guidelines, literature and regulatory sources, inline citations with links
ChatGPT The model's own parameters; browsing or citations vary by version and setup
Guideline coverage
DR. INFO Guideline search across specialties, including German AWMF and DGVS
ChatGPT No dedicated guideline retrieval; depends on training data and any browsing
Regulatory status
DR. INFO CE marked medical device under EU MDR 2017/745
ChatGPT Not a medical device; not intended for clinical decision-making
Data residency
DR. INFO Hosted in the EU under GDPR
ChatGPT Consumer version hosted outside the EU
Behaviour on urgent triage
DR. INFO Undertriaged none of the most urgent cases on a structured benchmark
ChatGPT Undertriaged a majority of the most urgent cases on the same benchmark [mtsbench]
Languages
DR. INFO Answers in any language; interface in EN, DE, PT, NL
ChatGPT Answers in many languages
Cost
DR. INFO Free tier for physicians and students
ChatGPT Free tier; paid tiers for more capability
| DR. INFO | ChatGPT | |
|---|---|---|
| Category | Clinical evidence answer engine with citations | General-purpose assistant |
| Best used for | Answering a specific clinical question with a source you can open | Drafting, summarising, explaining, learning |
| Answer grounding | Retrieved guidelines, literature and regulatory sources, inline citations with links | The model's own parameters; browsing or citations vary by version and setup |
| Guideline coverage | Guideline search across specialties, including German AWMF and DGVS | No dedicated guideline retrieval; depends on training data and any browsing |
| Regulatory status | CE marked medical device under EU MDR 2017/745 | Not a medical device; not intended for clinical decision-making |
| Data residency | Hosted in the EU under GDPR | Consumer version hosted outside the EU |
| Behaviour on urgent triage | Undertriaged none of the most urgent cases on a structured benchmark | Undertriaged a majority of the most urgent cases on the same benchmark [mtsbench] |
| Languages | Answers in any language; interface in EN, DE, PT, NL | Answers in many languages |
| Cost | Free tier for physicians and students | Free tier; paid tiers for more capability |
Frequently asked questions
- Is ChatGPT safe for clinical use?
- It depends on the task. For drafting, summarising and explaining, a general model like ChatGPT is useful. For a clinical question where the answer must be verified, its limits matter: it is not a regulated medical device, it does not by default cite the guideline or paper behind an answer, and on a structured triage benchmark the tested GPT-5.1 configuration assigned a lower urgency than warranted on most of the most urgent cases [1]. That result is specific to the tested setup, not general-purpose models as a class, since triage error varies widely between models [2]. For tasks where the answer must be checked against a source, a retrieval-grounded, cited tool is the more reliable category.
- Can doctors use ChatGPT?
- Many do, for drafting and learning. What ChatGPT is not is a medical device intended for clinical decision-making, so an answer used at the point of care should be checked against a primary source. Tools like DR. INFO are built for that: the answer arrives with citations you can open, and the tool is CE marked under EU MDR 2017/745 [4].
- Does ChatGPT cite its sources?
- Not reliably by default. Depending on the version and setup it may browse and link, but a general model primarily writes from its own parameters, so the source behind a statement is not guaranteed. A clinical answer engine like DR. INFO builds the answer from retrieved documents and shows the citation inline, so you can open and verify it.
- Is patient data safe in ChatGPT?
- The consumer version is hosted outside the EU, which matters for GDPR and for clinical data governance. Avoid entering identifiable patient data into any general consumer tool. DR. INFO is hosted in the EU under GDPR and is a CE marked medical device [4].
- What is the difference between ChatGPT and a clinical AI?
- ChatGPT is a general assistant; a clinical AI like DR. INFO is built to answer a clinical question from retrieved, citable sources and to cover the guidelines in use. In practice many clinicians use a general model to draft and a grounded tool to get an answer they can check against the source.
ChatGPT is a strong drafting and learning aid. When the answer has to be verified against a source, covered by a guideline, and handled under EU data rules, a retrieval-grounded, CE marked tool like DR. INFO is the safer fit. The triage benchmark behind this comparison is available as a preprint on medRxiv [1], so the method and per-priority results can be checked directly.
References
- 1.Ravichandran S, Romano M, Corga da Silva R, Mendes T, Absi N, Isidoro M, Kumar S, van der Heijden M, Gnanapragasam VE. MTS-Bench: A Manchester Triage System Benchmark for Language Model Triage Safety. medRxiv 2026.08.04.26359651; doi: 10.64898/2026.08.04.26359651.
- 2.Linzmayer R, Ramaswamy A, Hugo H, Nadkarni G, Elhadad N. Aggregate benchmark scores obscure patient safety implications of errors across frontier language models. medRxiv 2026.03.18.26348695; doi: 10.64898/2026.03.18.26348695. Preprint. Not yet peer reviewed.
- 3.Ramaswamy A, Tyagi A, Hugo H, et al., Nadkarni GN. ChatGPT Health performance in a structured test of triage recommendations. Nature Medicine. 2026. doi: 10.1038/s41591-026-04297-7.
- 4.Regulation (EU) 2017/745 of the European Parliament and of the Council on medical devices (EU MDR). 2017.