Questions physicians ask most often about what DR. INFO retrieves, which languages it works in, how it is regulated, and how it has been evaluated.
DR. INFO is a clinical AI assistant that answers medical questions from peer reviewed literature, clinical practice guidelines and regulatory sources, with citations you can open and check. It is built by Synduct GmbH in Munich and hosted in the European Union. It is an informational and educational tool for qualified healthcare professionals. Everything it returns, including summaries, drug data and guidelines, is intended to be independently reviewed and verified by you before use.
DR. INFO is built for physicians, medical students and other healthcare professionals who need a sourced answer to a clinical question quickly. It is not a patient facing tool and it does not provide medical advice to the public. Questions are answered in clinical language and assume medical training on the part of the reader.
DR. INFO is built by Synduct GmbH, a company based in Munich, Germany. The platform and its data are hosted in the European Union. About us
You can ask a clinical question and get a referenced summary, search and read full clinical guidelines, look up drug information from approved product characteristics, generate a visual abstract, and ask follow up questions to narrow an answer down. Questions can be typed or dictated. Everything returned carries citations you can open.
Yes. You can dictate a question instead of typing it, and this is available on every plan including the free one. Conversational voice, where you speak and DR. INFO answers back, is available on the paid plans. Voice input is transcribed by a third party provider, and the privacy policy sets out exactly what is sent. Privacy policy
A visual abstract turns a dense piece of medical text into a single readable graphic. You can ask for one directly in the chat, for example on the treatment of heart failure, which makes it useful for teaching and for taking in an unfamiliar study quickly. Like every other output, it should be checked against the source before you rely on it.
Yes. Guideline search returns the underlying document as well as a summary, so you can go from a short answer into the full text rather than being limited to a paraphrase. The same applies to drug information, where the full approved product characteristics document is available alongside the extract.
Precise enough to check. Every answer carries inline citations, each a direct link to the source with a page marker, so you land on the page a claim came from rather than the document as a whole. For a specific guideline, Summary of Product Characteristics or consensus statement, you can go finer and interrogate it at paragraph level, with the answer anchored to the exact passage. Open the citation and read that passage yourself, particularly before acting on anything.
DR. INFO retrieves drug information from public regulatory databases, including approved Summary of Product Characteristics documents from the European Medicines Agency for EU approved medicines and FDA documentation, covering indications, dosing, warnings and interactions. The relevant section is shown directly and the full document is available with it, so you can read the wording in its original context.
Answers are filtered so that non medical questions and unsupported claims are refused rather than attempted. The aim is that DR. INFO declines when a question falls outside what the evidence supports, instead of producing something plausible. If you do get an answer that looks unsupported, the citations are there for you to check it against.
Yes. There is a documented API with Python and JavaScript SDKs, standard and streaming responses, and conversation history. Access is by request: you will need an API key, so contact us through the contact form to request one. Full documentation, code examples and rate limits are on the documentation page. Request API access
Answers are generated from retrieved documents rather than from a language model's memory. DR. INFO searches peer reviewed literature, clinical practice guidelines and regulatory sources, then writes an answer grounded in what it found and cites those documents inline. This means you can open each citation and confirm that the source says what the answer claims it says.
DR. INFO retrieves guidelines from major international, European and national bodies. These include societies such as ESC, ESMO, NICE, KDIGO, EULAR, IDSA, ATS, ERS, EASL and WHO, alongside national guidance including German AWMF and DGVS guidelines. Coverage is broad but not exhaustive for any single body, and guidelines are added over time. Because every answer links to the document it used, you can always see which guideline a given statement came from.
The corpus is updated on an ongoing basis and includes guidelines published in the current and preceding years alongside older guidance that remains in force. Publication years are shown with the sources, so you can judge whether a recommendation is current for your question. Guidelines are not all revised on the same cycle, so an older date does not by itself mean a document has been superseded.
Grounding answers in retrieved documents substantially reduces fabrication compared with a general purpose language model, but no current system eliminates it. The specific failure to watch for is a fabricated citation: a reference that looks real but does not support the claim, or does not exist. Independent work has found that a substantial share of citations produced by general purpose models are fabricated, and that clinicians catch them less often than they expect. DR. INFO answers from documents it has actually retrieved, and every claim carries a citation you can open. Treat the citation as the thing to verify rather than the prose around it.
DR. INFO is built to say so rather than to produce a confident answer from weak sources. Where the evidence is thin, contested or absent, the answer should reflect that uncertainty instead of resolving it. If you get an answer that seems more certain than the underlying literature warrants, the citations are there for you to check.
You can ask in almost any language and get the answer back in that language, from European languages such as French, Spanish, Italian and Polish through to Asian languages and more. The answer follows the language of your question. DR. INFO itself, its interface and pages, is offered in four languages, English, German, Portuguese and Dutch, with English as the default.
Yes. DR. INFO retrieves German language clinical guidelines, including AWMF and DGVS sources, and answers questions in German. Coverage is broad but not complete for any single body, so the source document is linked with every answer for you to check.
Your national guidelines are personalised to your country setting, so a clinician in Germany sees German national guidance and a clinician in Portugal sees Portuguese national guidance. International and wider European society guidelines are returned by default regardless of country, so you always have both the local and the broader picture. The source is linked on every answer, so you can see which country a given guideline belongs to.
Yes. Retrieval is not limited to the language you write in, so a question asked in Portuguese can be answered from an English or German source. The citation shows the source document in its original language, so you can read the underlying guidance yourself even where the answer has been written in another language.
Yes. DR. INFO answers in German, retrieves German language guidelines including AWMF and DGVS sources, is CE marked under EU MDR 2017/745, and is hosted in the European Union under the GDPR. Ask your questions without patient identifying data and the usual data protection requirements for a practice are straightforward. Your practice remains responsible for its own data protection assessment.
Yes. DR. INFO is built in Europe, hosted in the European Union and available to clinicians across the EU and the UK. There is no geographic block and no United States provider identifier requirement, which is the barrier that puts some American clinical AI tools out of reach for European physicians. Verification is as a healthcare professional, not as a clinician licensed in a particular country.
Yes. DR. INFO is CE marked as a medical device under the EU Medical Device Regulation (MDR 2017/745) for its intended use, and is on the market in the European Union on that basis. CE marking confirms that the product meets the safety and performance requirements set out in that regulation for its classification, assessed against the regulation rather than self declared. It does not mean the content of any individual answer has been reviewed, which is why every answer is linked to its source. Product label
No. DR. INFO finds, summarises and cites published evidence. It is not intended to inform diagnosis, treatment or clinical decision making, and it is not a substitute for the assessment of a qualified healthcare professional. Everything it returns should be independently reviewed and verified against the linked source before use. Product label
DR. INFO is hosted in the European Union and processes data in accordance with the GDPR. Clinical queries are not used to train models by default. Full detail on what is collected, on what legal basis and for how long it is kept is set out in the privacy policy. Privacy policy
No. Ask your question without names, identifiers or any detail that could identify a patient. Clinical questions can almost always be phrased with the relevant characteristics alone, such as age, comorbidities and current medication, which is enough for the system to retrieve the right evidence. Privacy policy
DR. INFO has been evaluated on HealthBench, an open benchmark of clinical scenarios scored against physician written rubrics, including its harder subset. The methods and results have been published as a preprint on arXiv so that they can be examined rather than taken on trust. Read the preprint
Treat it with the same caution you would apply to any result published by the party being measured. The reason we published the methods is so that the evaluation can be scrutinised and repeated. The more useful test is your own: ask DR. INFO questions from your specialty where you already know the answer, and check whether the citations support what it says.
Yes. The free plan includes evidence based answers with citations, access to guidelines and drug information, with a monthly limit on the number of clinical questions. Paid plans remove that limit. Current prices and the full comparison are on the pricing page. See pricing
Yes. There is a reduced price plan for medical students that includes unlimited clinical questions. See the pricing page for current terms. See pricing
Yes. Plans for practices, clinics, hospitals, laboratories and medical universities are arranged individually and can include connection to existing record systems, single sign on and clinical documentation features. These are agreed case by case rather than sold at a list price, so contact us to discuss requirements. Contact us