DR. INFO and OpenEvidence, side by side
Available in the UK
DR. INFO Yes, on the web and the iPhone app
OpenEvidence No, access ended 28 April 2026
How it answers
DR. INFO A written answer built from retrieved guidelines and literature, each statement cited
OpenEvidence A written answer with citations, US-oriented sources
Data hosting
DR. INFO European Union, under GDPR
OpenEvidence United States
Guideline sources
DR. INFO European and national guidelines, retrieved per question; NICE guidance is public and can be asked about
OpenEvidence US-centred
Drug information
DR. INFO FDA and EMA authorised sources
OpenEvidence US sources
Languages
DR. INFO Answers in the language you ask in
OpenEvidence English
Documentation
DR. INFO Scribe with SOAP notes and discharge letters in the same product
OpenEvidence None
HealthBench Hard (same 100 examples)
DR. INFO 0.72
OpenEvidence 0.49
Cost
DR. INFO Free tier, paid plans
OpenEvidence Was free for verified clinicians
| DR. INFO | OpenEvidence | |
|---|---|---|
| Available in the UK | Yes, on the web and the iPhone app | No, access ended 28 April 2026 |
| How it answers | A written answer built from retrieved guidelines and literature, each statement cited | A written answer with citations, US-oriented sources |
| Data hosting | European Union, under GDPR | United States |
| Guideline sources | European and national guidelines, retrieved per question; NICE guidance is public and can be asked about | US-centred |
| Drug information | FDA and EMA authorised sources | US sources |
| Languages | Answers in the language you ask in | English |
| Documentation | Scribe with SOAP notes and discharge letters in the same product | None |
| HealthBench Hard (same 100 examples) | 0.72 | 0.49 |
| Cost | Free tier, paid plans | Was free for verified clinicians |
How DR. INFO compares with OpenEvidence
Rubric graded scores on difficult, open ended clinical conversations, from the same 100 example run. Higher is better.
Source: Ravichandran S, et al. OpenAI’s HealthBench in Action. arXiv:2509.02594.
Frequently asked questions
- Is OpenEvidence available in the UK in 2026?
- No. OpenEvidence terminated app access in the UK and the EU on 28 April 2026, and access from UK addresses has been blocked since. The company cited regulatory uncertainty around European AI rules. No return date has been announced.
- Why did OpenEvidence leave the UK?
- OpenEvidence withdrew from the EU and the UK together, citing uncertainty about European AI regulation, including the EU AI Act. The UK is not in the EU, but it was included in the same withdrawal, and commentary in the medical literature has treated the two markets as one regulatory question for US health AI companies [8].
- What can UK doctors use instead of OpenEvidence?
- Two kinds of tool. Free UK reference sources from NICE: the BNF for drugs and CKS for primary care summaries, both available only inside the UK and written as fixed monographs. And DR. INFO, a European clinical AI that answers a clinical question with citations you can open, hosts data in the EU, and includes a scribe and discharge letter drafting.
- Is DR. INFO the best OpenEvidence alternative for UK doctors?
- For a UK doctor who wants what OpenEvidence did, a cited written answer to a clinical question, DR. INFO is the closest fit that can be used from the UK: it retrieves guidelines and literature for each question, cites every statement, hosts data in the EU, and scored 0.72 against OpenEvidence's 0.49 on HealthBench Hard.
- How does DR. INFO cite its answers?
- Each answer is written from documents retrieved for that question, and each statement carries a citation that opens the source: a guideline, a peer reviewed paper, or an FDA or EMA drug document. That makes the answer checkable in the way a colleague's summary is not. In a prospective pilot study published in Cureus in 2026, physicians using DR. INFO at the point of care rated that traceability as part of its value [9].
- Where is DR. INFO's data hosted, and does that matter for UK clinicians?
- DR. INFO is hosted in the European Union under GDPR. The UK's data protection law, UK GDPR, mirrors the EU regulation, and the UK has an adequacy arrangement with the EU, so EU hosting is a familiar position for NHS information governance teams. Whether a specific tool may be used with patient identifiable information is still a decision for each NHS organisation under its own data protection impact assessment.
- Can DR. INFO answer questions about NICE guidelines?
- NICE guidelines are public documents, so DR. INFO can be asked about them and will cite the source it used in the answer. DR. INFO is not affiliated with NICE, and the current guideline on the NICE website is the version to rely on. Our directory of every NICE guideline new or updated in 2026 links to each one.
- Is DR. INFO free for UK doctors?
- There is a free tier, with paid plans for heavier use. It works in the browser at app.drinfo.ai and on the iPhone app, from the UK, without a VPN.
- Does DR. INFO work as an AI scribe in the NHS?
- DR. INFO includes a scribe that separates speakers and produces SOAP notes for the clinician to review and sign. It is not on the NHS England ambient voice technology supplier registry, so an NHS organisation adopting it would run its usual clinical safety and data protection process. Our guide to AI scribes in the NHS explains those rules.
- Is there a UK version of OpenEvidence?
- No. OpenEvidence does not offer a UK version, and searches for one lead back to the April 2026 withdrawal. The alternatives above are the tools UK clinicians are using instead.
OpenEvidence is not coming back to the UK on any announced date, and the free NICE tools were never an answer engine. For a UK clinician who wants a cited answer to a clinical question, DR. INFO is the tool to try first: built in Europe, hosted in the EU, free to start, and scoring higher than OpenEvidence on the hardest public benchmark of clinical answers.
References
- 1.Breaking: OpenEvidence app access terminated in the UK and EU. Telehealth and Telecare Aware. 28 April 2026.
- 2.The US-based medical search engine OpenEvidence is down in Europe: a commentary on regulatory complexities. Intelligence-Based Medicine. 2026.
- 3.NICE. BNF is only available in the UK.
- 4.NICE. Clinical Knowledge Summaries (CKS) are only available to eligible users within the UK.
- 5.Ravichandran S, Kumar S, Corga Da Silva R, Romano M, et al. OpenAI’s HealthBench in Action: Evaluating an LLM-Based Medical Assistant on Realistic Clinical Queries. arXiv:2509.02594. 2026.
- 6.Arora RK, Wei J, Soskin Hicks R, et al. HealthBench: Evaluating Large Language Models Toward Improved Human Health. OpenAI. 2025.
- 7.r/ConsultantDoctorsUK. What's everyone using since OpenEvidence pulled out? Reddit thread, 2026.
- 8.OpenEvidence exits Europe, highlighting divide in health AI rules. Telehealth.org. 2026.
- 9.Corga Da Silva R, Romano M, Mendes T, et al. DR. INFO at the Point of Care: A Prospective Pilot Study of Physician-Perceived Value of an Agentic Artificial Intelligence Clinical Assistant. Cureus. 2026.