DR. INFO, Vera Health and OpenEvidence, side by side
Usable from the EU and UK
DR. INFO Yes, web and iPhone app
Vera Health Yes
OpenEvidence No, blocked since 28 April 2026
Regulatory status in the EU
DR. INFO CE marked medical device, EU MDR 2017/745
Vera Health No CE marking stated
OpenEvidence Not CE marked
Where the service is hosted
DR. INFO European Union, under GDPR
Vera Health United States, per its privacy policy
OpenEvidence United States
Company
DR. INFO Synduct GmbH, Germany
Vera Health Veracity-Health Inc., San Francisco
OpenEvidence OpenEvidence, United States
Who can sign up
DR. INFO Physicians and medical students, no US licence number needed
Vera Health Licensed clinicians and trainees, credential check
OpenEvidence Verified US clinicians, through the US National Provider Identifier
Cost
DR. INFO Free tier, paid Pro plans
Vera Health Free
OpenEvidence Free for verified US clinicians
Answer languages
DR. INFO The language you ask in; app in English, German, Portuguese and Dutch
Vera Health Several, per Vera: English, French, Spanish, Italian, German, Japanese
OpenEvidence Mainly English
What answers draw on
DR. INFO European, national and international guidelines, literature, EMA and FDA drug information, inline citations
Vera Health More than 60 million papers and guidelines, graded evidence
OpenEvidence Peer reviewed literature, NEJM and JAMA content
Beyond answers
DR. INFO Guideline search, questions on a single guideline, clinical documentation
Vera Health 900+ calculators, medical news
OpenEvidence Literature questions; Visits documentation for verified US clinicians
Best fit
DR. INFO Doctors in Europe who need a regulated, EU hosted tool
Vera Health Doctors outside the EU and UK, or those who accept US hosting and want calculators
OpenEvidence Doctors in the United States
| DR. INFO | Vera Health | OpenEvidence | |
|---|---|---|---|
| Usable from the EU and UK | Yes, web and iPhone app | Yes | No, blocked since 28 April 2026 |
| Regulatory status in the EU | CE marked medical device, EU MDR 2017/745 | No CE marking stated | Not CE marked |
| Where the service is hosted | European Union, under GDPR | United States, per its privacy policy | United States |
| Company | Synduct GmbH, Germany | Veracity-Health Inc., San Francisco | OpenEvidence, United States |
| Who can sign up | Physicians and medical students, no US licence number needed | Licensed clinicians and trainees, credential check | Verified US clinicians, through the US National Provider Identifier |
| Cost | Free tier, paid Pro plans | Free | Free for verified US clinicians |
| Answer languages | The language you ask in; app in English, German, Portuguese and Dutch | Several, per Vera: English, French, Spanish, Italian, German, Japanese | Mainly English |
| What answers draw on | European, national and international guidelines, literature, EMA and FDA drug information, inline citations | More than 60 million papers and guidelines, graded evidence | Peer reviewed literature, NEJM and JAMA content |
| Beyond answers | Guideline search, questions on a single guideline, clinical documentation | 900+ calculators, medical news | Literature questions; Visits documentation for verified US clinicians |
| Best fit | Doctors in Europe who need a regulated, EU hosted tool | Doctors outside the EU and UK, or those who accept US hosting and want calculators | Doctors in the United States |
Can a doctor in Europe still use OpenEvidence?
No. OpenEvidence terminated app access in the EU and the UK on 28 April 2026 and has blocked access from European addresses since, citing regulatory uncertainty around European AI rules [1]. Its sign-up is built around the US National Provider Identifier, which doctors outside the United States do not hold [2]. Its documentation tool, Visits, is likewise only available to verified US clinicians . For a doctor in Germany, Austria, Italy, Spain, Poland, Belgium, the Netherlands or the UK, comparing Vera Health with OpenEvidence is therefore a comparison with a tool that cannot be opened.
What Vera Health offers, and what it does not cover in Europe
Vera Health is free for licensed clinicians and trainees and states that it searches more than 60 million papers and guidelines [5]. Next to its answers it offers more than 900 calculators, medical news and graded evidence, and it says it answers in several languages [4]. It shows HIPAA, GDPR and SOC 2 badges, but its privacy policy states that the service is hosted on servers in the United States, run by Veracity-Health Inc. in San Francisco, and its website states no CE marking [3][5]. GDPR compliance and a CE marked medical device are different things: GDPR covers personal data, while CE marking under EU MDR covers the product itself.
Where DR. INFO differs from both
DR. INFO is built in Europe for European practice. It is a CE marked medical device under EU MDR 2017/745 and is hosted in the European Union [6]. It writes a cited answer from guidelines and literature, with national guidelines such as AWMF and NICE and European guidelines such as ESC among its sources, and drug information from EMA and FDA authorised sources. It answers in the language the question is asked in, with the product in English, German, Portuguese and Dutch. Doctors and medical students sign up without a US licence number, on the web or the iPhone app.
Benchmarks: what the numbers show and what they do not
Each vendor publishes its own numbers. Vera Health reports 97.5% on USMLE questions and 84.9% on NEJM-AI, from its own report [4]. On OpenAI's HealthBench Hard, a study by the DR. INFO team scored DR. INFO 0.72 against OpenEvidence's 0.49 on the same 100 examples . None of these numbers comes from an independent audit of all three tools on the same questions, so the most reliable test is your own: ask each tool three questions from your last week of practice and check whether the citations support each sentence.
Which one to choose
In the United States, choose between Vera Health and OpenEvidence on content: OpenEvidence for its NEJM and JAMA content, Vera Health for calculators and graded evidence. In the EU or the UK, OpenEvidence is not an option. Choose Vera Health if a free US hosted tool with calculators is enough for you. Choose DR. INFO if you want a CE marked medical device hosted in the EU, answers in your language, and European and national guidelines among the sources.
Frequently asked questions
- Is Vera Health better than OpenEvidence?
- In Europe the question is settled by access: OpenEvidence has blocked the EU and the UK since 28 April 2026, while Vera Health can be used [1][5]. In the United States both are free with cited answers; Vera Health adds calculators and graded evidence, OpenEvidence has NEJM and JAMA content. For doctors in Europe who need a CE marked, EU hosted tool, the option is DR. INFO.
- Can I use OpenEvidence in Europe or the UK?
- No. OpenEvidence terminated app access in the EU and the UK on 28 April 2026 and has blocked European addresses since [1][2]. DR. INFO is available across Europe and the UK and is CE marked under EU MDR 2017/745.
- Is Vera Health available in Europe, and is it GDPR compliant?
- Vera Health can be used from Europe and shows a GDPR badge. Its privacy policy states that the service is hosted on servers in the United States and that EU data transfers rely on standard contractual clauses [3].
- Is Vera Health CE marked?
- Vera Health's website states no CE marking, and its company is Veracity-Health Inc. in San Francisco [5][3]. DR. INFO is a CE marked medical device under EU MDR 2017/745 [6].
- Are Vera Health and OpenEvidence free?
- Vera Health is free for licensed clinicians and trainees [5]. OpenEvidence is free for verified US clinicians, but cannot be used from the EU or the UK [2]. DR. INFO has a free tier for physicians and medical students, with paid Pro plans.
- What is the best alternative to Vera Health and OpenEvidence for doctors in Europe?
- DR. INFO: a CE marked medical device hosted in the EU that writes a cited answer from guidelines and literature in the language you ask in, without a US licence number [6].
Vera Health vs OpenEvidence is a real contest only in the United States. In Europe, OpenEvidence is blocked and Vera Health is a US hosted tool without CE marking. DR. INFO is the CE marked, EU hosted option, with cited answers in your language.
References
- 1.Breaking: OpenEvidence app access terminated in the UK and EU. Telehealth and Telecare Aware. 28 April 2026.
- 2.The US-based medical search engine OpenEvidence is down in Europe: a commentary on regulatory complexities. Intelligence-Based Medicine. 2026.
- 3.Vera Health, Privacy Policy: Veracity-Health Inc., San Francisco; the services are hosted on servers in the United States. Accessed 6 November 2026.
- 4.Vera Health, Vera Health vs OpenEvidence, company blog, 22 June 2026. A vendor comparison: 900+ calculators, languages, self-reported benchmarks, OpenEvidence's NEJM and JAMA agreements.
- 5.Vera Health, official website: free for licensed clinicians and trainees, more than 60 million papers, HIPAA, GDPR and SOC 2 badges, no CE marking stated. Accessed 6 November 2026.
- 6.Regulation (EU) 2017/745 of the European Parliament and of the Council on medical devices (EU MDR). Official Journal of the European Union. 2017.
- 7.OpenEvidence exits Europe, highlighting divide in health AI rules. Telehealth.org. 2026.
- 8.OpenEvidence. OpenEvidence launches Visits: real-time medical intelligence for the patient visit (free for verified US healthcare professionals). August 2025.
- 9.Ravichandran S, Kumar S, Corga Da Silva R, Romano M, et al. OpenAI's HealthBench in Action: Evaluating an LLM-Based Medical Assistant on Realistic Clinical Queries. arXiv:2509.02594. 2026.
- 10.Arora RK, Wei J, Soskin Hicks R, et al. HealthBench: Evaluating Large Language Models Toward Improved Human Health. OpenAI. 2025.