Is Tandem Health or DR. INFO better for European practice?

Neither replaces the other. Tandem Health is an ambient documentation system with Class IIa certification and integration into more than 100 European record systems. DR. INFO is an evidence answer engine with named guideline corpora and page level citations. The right choice follows from whether the problem is documentation or evidence retrieval.

Is DR. INFO CE marked to the same class as Tandem Health?

No. DR. INFO Clinical, the cited answer engine, is CE marked under EU MDR 2017/745 at Class I. Tandem Health states its products are CE marked Class IIa medical devices under EU MDR. If your institution requires Class IIa, Tandem meets that requirement and DR. INFO does not.

Where is data hosted for each product?

Both host data in the European Union. Tandem states that all patient data is processed and stored in data centres within Europe and that conversation audio is deleted after transcription. DR. INFO is hosted in the EU and GDPR compliant, with privacy by design under Article 25.

Does Tandem Health search German guidelines like AWMF?

Tandem states that its clinical decision support draws on clinical guidelines and drug references tailored to the market, and that organisations can upload their own protocols to be indexed alongside national guidelines. Its public product page does not name specific corpora. DR. INFO names AWMF and DGVS among the guideline sets it searches.

Which is cheaper, Tandem Health or DR. INFO?

DR. INFO has a free tier for verified clinicians and students. Tandem Health does not publish pricing and directs prospective customers to contact sales, so a direct cost comparison is not possible from public information.

Does DR. INFO offer a scribe, discharge letter and ICD coding?

Yes. DR. INFO offers a scribe that drafts a consultation note, a discharge letter flow, clinical reports and ICD code suggestions traceable to the documented text. Tandem's documentation product is more mature and writes back into more than 100 record systems. A practice whose main problem is documentation load should evaluate both on that basis.

Tandem Health vs DR. INFO (2026)

What Tandem Health is built to do

Tandem Health is a documentation system first. The scribe produces a clinical note from the consultation, a coding assistant proposes diagnosis and procedure codes, and the products are CE marked Class IIa under EU MDR with data processed and stored in European data centres. Tandem states integration with more than 100 PVS and KIS record systems across Europe and certification to ISO 13485, 27001, 42001 and 14001. On documentation workflow and certification, this is a strong position, stronger than most competitors hold.

What DR. INFO is built to do

DR. INFO is an evidence answer engine. A clinician asks a question and the system retrieves from clinical guidelines and peer reviewed literature, then writes an answer in which every claim carries a citation that opens to the source page. Its guideline coverage spans European, American and international societies, including ESC, NICE, KDIGO, IDSA and WHO, alongside national sets such as the German AWMF and DGVS, and it returns drug information from EMA and FDA authorised sources. Alongside the answer engine it offers a scribe that drafts a consultation note, a discharge letter flow, clinical reports and ICD code suggestions traceable to the documented text. On HealthBench Hard, a rubric graded test of difficult clinical conversations, DR. INFO scored 0.72 against OpenEvidence at 0.49 in the same 100 example run .

Regulatory class: where Tandem is ahead

Both companies are European and both keep data in the EU, so the usual question of data residency does not separate them. The regulatory class does. Tandem states its products are certified Class IIa, which involves notified body assessment of a higher risk classification. DR. INFO Clinical, the cited answer engine, is Class I. A hospital procurement process that requires Class IIa will find Tandem meets that bar. Stating this plainly matters more than winning the comparison, because it is the first thing a medical device coordinator checks.

Evidence retrieval: where DR. INFO is deeper

Tandem's clinical decision support links through to the original guideline, and its product page describes searching clinical guidelines and drug references tailored to the market without naming which corpora. DR. INFO names them: the German AWMF and DGVS guideline sets, peer reviewed literature, and EMA and FDA drug sources, with citations that resolve to the page and paragraph level document interrogation. For a clinician who needs to show where a recommendation came from, that difference is the practical one.

Can a practice use both

Yes, and for many practices that is the sensible answer. Tandem handles the consultation: the note, the codes, the write-back to the record system. DR. INFO answers the clinical question that arises during or after it, with a citation the clinician can check. The products overlap at the edges, since DR. INFO also has scribe and discharge letter modules and Tandem also answers questions, but each is built around a different core task.

Which one should a European clinician choose

Choose Tandem Health if the problem is documentation load across a practice or hospital, you need write-back into an existing PVS or KIS, and your procurement requires Class IIa certification. Choose DR. INFO if the problem is finding and citing evidence, you want to ask any clinical question rather than only questions about a documented visit, and you want a free tier to evaluate it before committing. Both companies are European and both keep data in the EU.

Frequently asked questions

Is Tandem Health or DR. INFO better for European practice?: Neither replaces the other. Tandem Health is an ambient documentation system with Class IIa certification and integration into more than 100 European record systems. DR. INFO is an evidence answer engine with named guideline corpora and page level citations. The right choice follows from whether the problem is documentation or evidence retrieval.
Is DR. INFO CE marked to the same class as Tandem Health?: No. DR. INFO Clinical, the cited answer engine, is CE marked under EU MDR 2017/745 at Class I. Tandem Health states its products are CE marked Class IIa medical devices under EU MDR. If your institution requires Class IIa, Tandem meets that requirement and DR. INFO does not.
Where is data hosted for each product?: Both host data in the European Union. Tandem states that all patient data is processed and stored in data centres within Europe and that conversation audio is deleted after transcription. DR. INFO is hosted in the EU and GDPR compliant, with privacy by design under Article 25.
Does Tandem Health search German guidelines like AWMF?: Tandem states that its clinical decision support draws on clinical guidelines and drug references tailored to the market, and that organisations can upload their own protocols to be indexed alongside national guidelines. Its public product page does not name specific corpora. DR. INFO names AWMF and DGVS among the guideline sets it searches.
Which is cheaper, Tandem Health or DR. INFO?: DR. INFO has a free tier for verified clinicians and students. Tandem Health does not publish pricing and directs prospective customers to contact sales, so a direct cost comparison is not possible from public information.
Does DR. INFO offer a scribe, discharge letter and ICD coding?: Yes. DR. INFO offers a scribe that drafts a consultation note, a discharge letter flow, clinical reports and ICD code suggestions traceable to the documented text. Tandem's documentation product is more mature and writes back into more than 100 record systems. A practice whose main problem is documentation load should evaluate both on that basis.

Tandem Health and DR. INFO are both European and both EU hosted, so the comparison turns on what each is built to do rather than on regulatory posture. Tandem is the stronger ambient documentation system, certified Class IIa and integrated into more than 100 record systems. DR. INFO is the stronger evidence answer engine, searching named guideline corpora including AWMF and DGVS, citing to page level, and free to try. A practice that documents with Tandem can still ask DR. INFO the clinical question behind the decision.

Tandem Health vs DR. INFO (2026): documentation or evidence retrieval